Q: What are your shipping options and rates?

A: We offer Free Express Shipping!

Q: Will the chocolates melt during delivery?

A: We ship our chocolates in insulated boxes, with ice packs and express delivery. Guaranteed Melt Free Delivery.

Q: Can I customize my chocolate selection?

A: Yes, we offer the option to customize a gift box! You can choose from different flavors. Check our customization page for more details.

Q: Are your chocolates suitable for dietary restrictions?

A: We offer a range of chocolates to accommodate various dietary preferences. We have options for vegan, gluten-free, and nut-free diets. Please check the product descriptions or contact our customer support for specific dietary information.

Q: Can I include a personalized message with my gift?

A: Absolutely! During the checkout process, you will have the option to include a personalized message for the recipient. We will ensure it is included with the gift.

Q: How do I track my order?

A: Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery on our website at https://artisante.in/pages/track-your-order.

Q: How long will the chocolates stay fresh?

A: Our chocolates are made with high-quality ingredients and have a shelf life of 9 months. We recommend consuming them within this period for the best taste and freshness. Storage instructions are provided with each product.

Q: Do you offer bulk or corporate gifting options?

A: Yes, we have special arrangements for bulk orders and corporate gifting. Please get in touch with our corporate sales team or check our website for more information on bulk discounts and personalized gifting solutions.

You can reach us on:

Email: customercare@artisante.in

Call/WhatsApp: 8976962278 / 7718875220